QUALITY ASSURANCE & QUALITY CONTROL
Is your team just finding bugs, or preventing them? We explain why 'QA' and 'QC' are not the same thing, and how distinguishing between Prevention (QA) and Detection (QC) can save your project from costly rework.
MASTERING BUSINESS PROCESS MAPPING
When key employees leave, does their knowledge leave with them? We explore the 'Tribal Knowledge' crisis and compare the top 3 mapping techniques (BPMN, Swimlanes, EPC) to help you build a process-driven organization.