OSFI E-21 IS FOUR MONTHS AWAY. HERE’S THE QUESTIONS MOST CANADIAN BANKS AND CREDIT UNIONS ARE ASKING

With the OSFI E-21 deadline approaching, many Canadian banks and credit unions are realizing the gap between having a business continuity plan and proving it works. This piece explores the key questions institutions are asking, the risks they are overlooking, and what operational resilience really requires under regulatory scrutiny. A practical perspective on how to prepare before supervisory reviews begin.

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VIDEO: YOUR NEW CORE SYSTEM JUST WENT LIVE. IS YOUR BUSINESS CONTINUITY PLAN KEEPING UP? DERRICK EXPLAINS

Derrick explains why business continuity planning is often treated as an afterthought during major system changes. When critical plans and documentation are postponed until after go-live, organizations expose themselves to unnecessary risk. This video outlines why continuity planning must be integrated into the transformation journey, ensuring that when systems go live, there is a clear fallback strategy to maintain operations if something goes wrong.

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VIDEO: YOUR NEW CORE SYSTEM JUST WENT LIVE. IS YOUR BUSINESS CONTINUITY PLAN KEEPING UP? CHRIS EXPLAINS

Chris challenges the common belief that business continuity failures are simply due to poor documentation or lack of testing. Instead, the real issue is that plans are not embedded into everyday operations. In high-pressure, unpredictable situations, teams need more than a document. This video explores how to build true operational readiness by integrating continuity planning into processes, decision-making, and organizational muscle memory.

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VIDEO: YOUR NEW CORE SYSTEM JUST WENT LIVE. IS YOUR BUSINESS CONTINUITY PLAN KEEPING UP? ANDREW EXPLAINS

After experiencing a real multi-day system outage, Andrew highlights a critical gap in most organizations. Disaster recovery is often tested, but business continuity is not. When stakeholders don’t know their roles during a crisis, response breaks down quickly. This video explains why documenting, communicating, and actively practicing your business continuity plan is essential to ensure your organization is prepared when it matters most.

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WHEN THINGS GO WRONG: WHAT BUSINESS CONTINUITY PLANNING ACTUALLY REQUIRES

Most organizations don't discover gaps in their business continuity planning during a calm review, they find them when a system won't come back online. Scott Wilson explains why true resilience is an ongoing practice of thinking, testing, and honest self-assessment, rather than a one-time project

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OUTDATED PLANS, LOST KNOWLEDGE, AND THE OPERATIONAL DEPT NOBODY WANTS TO TALK ABOUT

Most organizations know they have operational gaps, but few know the right questions to ask to find them. In the conclusion of our series, Scott Wilson shares the practical framework for dependency mapping, moving beyond "shelf-ware" documentation to identify the vendors, people, and systems your business genuinely cannot function without

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Strategic Advisory and Planning andrew mills Strategic Advisory and Planning andrew mills

BEFORE YOU BEGIN: WHAT EVERY BANK NEEDS TO KNOW BEFORE REPLACING ITS CORE SYSTEM

Core banking replacements are high-stakes, expensive, and potentially risky endeavors that require meticulous planning. This introduction to implementing a new system moves beyond inflated ROI promises to explore Gen 3 core architecture and the specific strategies - from "big bang" to "sidecar" implementations - needed for a successful transformation

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COMMON INTEGRATION CHALLENGES AND HOW TO NAVIGATE THEM

The mergers that struggle rarely fail for the reasons boards expect. It's usually not strategy or cultural fit—it's technology conversions that take longer than planned. In this final installment, we break down the predictable patterns of integration failure and why successful execution requires planning that starts at least 12 to 18 months before close

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Mergers & Acquisitions andrew mills Mergers & Acquisitions andrew mills

THE FEDERAL CHARTER ADVANTAGE IN MULTI-JURISDICTIONAL GROWTH: HOW FEDERAL REGULATION POSITIONS CREDIT UNIONS TO LEAD CONSOLIDATION

Provincial credit unions face a structural constraint on growth, generally unable to serve members outside their home jurisdiction or merge with institutions in other provinces. A federal charter removes these barriers, positioning early movers to lead consolidation through nationwide membership and a single regulatory framework.

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