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A national life insurer cut policy issuance from 30 days to under 24 hours, without adding headcount. 
Strategic Advisory & Planning, Program Delivery & Governance andrew mills 2026-06-30 Strategic Advisory & Planning, Program Delivery & Governance andrew mills 2026-06-30

A national life insurer cut policy issuance from 30 days to under 24 hours, without adding headcount. 

A national life insurer reduced policy issuance from 30 days to under 24 hours using Lean Six Sigma and straight-through processing. The operations team handled 80% more volume with no increase in headcount.

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