Strategic Advisory & Planning | Insights & Optimization | Delivery & Operations | Solution Development & Quality

WHEN THINGS GO WRONG: WHAT BUSINESS CONTINUITY PLANNING ACTUALLY REQUIRES

Most organizations don't discover gaps in their business continuity planning during a calm review, they find them when a system won't come back online. Scott Wilson explains why true resilience is an ongoing practice of thinking, testing, and honest self-assessment, rather than a one-time project

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OUTDATED PLANS, LOST KNOWLEDGE, AND THE OPERATIONAL DEPT NOBODY WANTS TO TALK ABOUT

Most organizations know they have operational gaps, but few know the right questions to ask to find them. In the conclusion of our series, Scott Wilson shares the practical framework for dependency mapping, moving beyond "shelf-ware" documentation to identify the vendors, people, and systems your business genuinely cannot function without

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GOVERNANCE BEFORE ACCELERATION: HOW NORTHERN CREDIT UNION IS BUILDING AI THAT LASTS

If AI innovation scales faster than our guardrails, that’s a recipe for risk." In this edition of the 2Oaks CIO Spotlight Series, Dr. Marry Gunaratnam, SVP of IT at Northern Credit Union, challenges the industry's "rush to deploy." From conducting deep AI maturity assessments to fighting "shadow AI" through enterprise-wide literacy, Northern is proving that the secret to moving fast in the future is building a rock-solid governance foundation today. Discover how they are redefining competition—moving beyond the "Big Six" to compete with the seamless experiences of fintechs—while ensuring every AI initiative is built on a philosophy of security by default and privacy by design.

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SLOWING DOWN TO SPEED UP: HOW UNI FINANCIAL IS BUILDING AI FOUNDATIONS THAT MATTER

In an industry obsessed with speed, UNI Financial is doing something radical: they are slowing down. CIO Tyson Johnson has watched other institutions rush headlong into AI deployments, only to stumble. Instead of chasing immediate productivity gains, Johnson is leading UNI Financial through the unglamorous but essential work of "level-setting"—building a common language around AI, strengthening data foundations, and establishing robust governance frameworks. Discover why the path to sustainable AI success starts with a breath, a pause, and a commitment to getting the fundamentals right before leaping into the journey.

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